No problems detected
If you are having issues, please submit a report below.
Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.
Full Outage Map
Advertisem*nt
What isn't working?
Please let us know what issue you are experiencing with Optimum:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Optimum?
1.98 out of 5 20,049 ratings
Thank you!
Problems in the last 24 hours in College Station, Texas
The chart below shows the number of Optimum reports we have received in the last 24 hours from users in College Station and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Optimum. Are you experiencing issues or an outage? Leave a message in the comments section!
Advertisem*nt
Most Reported Problems
The following are the most recent problems reported by Optimum users through our website.
Internet (55%)
-
TV (20%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
E-mail (5%)
-
Phone (2%)
Advertisem*nt
Live Outage Map Near College Station, Brazos County, Texas
The most recent Optimum outage reports came from the following cities:College Station.
Loading map, please wait...
| City | Problem Type | Report Time |
|---|---|---|
 College Station | Phone | |
| College Station | Internet | |
| College Station | Total Blackout | |
| College Station | Total Blackout | |
| College Station | Internet | |
| Bryan | Phone |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Optimum Issues Reports Near College Station, Texas
Latest outage, problems and issue reports in College Station and nearby locations:
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It ask for his password. I went through the link and tried optimum imap & pop settings. Also the suddenlink imap/pop settings. Still can't login as it fails the test
- Jesse James (@rollinsw0llen) reported fromBryan, Texas
@OptimumHelp It asks for my login then takes me to the dashboard. The mail icon goes away once logged in on the internet tab
- PamAnn (@PamelaAPraesel) reported fromBryan, Texas
@OptimumHelp wifi is down in Bryan Tx. Is anyone working on it?
Optimum Issues Reports
Latest outage, problems and issue reports in social media:
- diane paik (@2cute2tweet) reported
i don’t usually care to do this but it’s xmas and all i’m trying to do is have a video call with my family and @optimum @OptimumHelp’s horrible ongoing service won’t let me. unclear why this is so difficult and you are insisting that i have to pay a fee for someone to check on it
- Buck Cincuenta (@germanblitz) reported
@optimum the worst service provider on earth. Capitalizes on market monopoly to rip off people, they charge optic fiber prices on dial up speeds. I wish there was a way to sue these crooks for stealing money.
- Hank Mardoukis (@pbdank69) reported
@OptimumHelp Internet and cable down in manhasset, ny 11030. Please advise
- YawAdom (@yawliam12) reported
@optimum We need service!!!!
- Santa Rowlet 🎄 (@ReverendLov) reported
@AdvLaw @OptimumHelp I was told that same **** too. Came back on at 2:30 and now goes out every ten minutes or so
- Denise Coss (@denisecoss) reported
@OptimumHelp have been without tv,phone, WiFi for over 24 hours without estimated return. Can anyone help?
- Darrin Dyle (@DarrinDyle) reported fromFishkill, New York
@OptimumHelp been out all day in Fishkill, NY. And don’t bother ask for my specific address. Just let me know when you plan on addressing this obviously widespread outage. Seriously, this customer service isn’t looking so hot. Fix yourselves.
- Paul Wharton (@PHWharton) reported fromPark Ridge, New Jersey
@OptimumHelp When will we get service back in Park Ridge NJ? Since 2:30 AM today, we have had no phone, tv, nor internet service. Eighteen hours have passed and no service and no communication! Thank God we have Verizon wireless for mobile.
- Randolf Chua (@RandolfChua) reported
@OptimumHelp @optimum Channel ABC7 NBA Game is glitching, while all other channels are working. Is it you or is it ABC7’s issue?
- Brendan Miller (@BReal11) reported
@OptimumHelp Internet down Goshen, CT
