What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (2024)

You’ve heard about these UPS Access Points and you’re wondering how to use one.

In this guide, we will look into all of that and more.

I’ll show you how to use an access point, where to find them, advantages, security, and everything else you need to know.

Let’s take a look…

What is a UPS Access Point?

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (1)

First, we’ll start with the basics.

A UPS Access Point is a network of convenient locations, (local businesses like convenience stores, supermarkets, and gas stations), that opt to have a UPS Locker installed on the premises.

These locations allow you to drop off or pick up UPS packages at your convenience.

Not only that, but they provide a flexible and reliable option for shipping and receiving packages without the need for a home or office address, or the need to be in a certain place at a certain time in order to receive or drop off a package.

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How Do UPS Access Points Work?

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An access point has two main functions from the point of view of the customer.

They allow you to drop off and/or pick up a package.

How Do You Drop Off a Package?

Dropping off a package at a UPS Access Point is a straightforward process. Simply package your item securely and attach a UPS label.

However, it is important to understand that the following restrictions apply for a UPS Access Point drop-off. Your package must be:

  • Less than 20 kg
  • Less than 80 cm long
  • Complete with a valid UPS shipping label

As long as you abide by this you will have no issues.

When you reach the Access Point, you simply scan the shipping label at the touchscreen kiosk. After that, a locker door will open.

You then place the package inside, shut the door, and go about your day. Extremely convenient I am sure you will agree. 🙂

How Do You Pick Up a Package?

Picking up a package from a UPS Access Point is even easier.

When your parcel is ready for pickup, you’ll receive a notification with a pickup code.

Visit the access point with the code.

Enter the code into the touchscreen display and the relevant locker door will open for you to pick up your package.

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How to Get a Package Sent to a UPS Access Point?

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In order to have a package sent to a UPS Access Point, you will need to enter the address of the Access Point when you are arranging for the package to be sent.

The most likely scenario for this is ordering something online.

In this case, you can enter the local Access Point address while placing the order, instead of filling in your own address.

If someone is sending you something outside of an eCommerce arrangement, you simply ask them to mail it to the Access Point, rather than your address.

(Note: See below on how to obtain a UPS Access Point address.)

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How Much Does a UPS Access Point Cost to Use?

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Using a UPS Access Point for dropping off or picking up packages is free of charge for basic services.

However, there might be specific situations or services where UPS may apply fees.

  1. Packing Services: If you are using an Access Point that is managed by staff at the location and you need assistance with packing or labeling your item, you can expect charges associated with the materials and shipping fee.
  2. Special Services: If you require additional services such as printing shipping labels, purchasing shipping supplies, or selecting specific delivery options, there may be fees associated with these services.
  3. Storage Fees: If you fail to pick up your package within the specified time frame, there may be storage fees incurred. The duration before storage fees apply varies, so it’s essential to check the specific Access Point’s policy.

To get accurate and up-to-date information about any potential fees associated with using a UPS Access Point, it’s best to contact the business location hosting the Access Point directly or visit the UPS website for detailed pricing and service information.

The cost may also vary by location and the specific services you require.

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Do I need a UPS Account to Use the Service?

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No, you typically do not need to sign up or have a UPS account to use a UPS Access Point for basic services like dropping off or picking up packages.

These locations are designed to be accessible to everyone, and you can use their services without an account.

Where Are UPS Access Points Located?

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UPS Access Points are strategically positioned to provide accessibility to a wide range of users.

They can be found in:

  • Convenience stores
  • Supermarkets
  • Dry cleaners
  • Pharmacies
  • Gas stations
  • Local businesses

The widespread presence of these access points ensures that they are never too far away from most neighborhoods.

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How Do I Find an Access Point?

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Finding a UPS Access Point is a straightforward process.

You can use the UPS website or mobile app to search for the nearest access point by entering your location.

The tool will provide a list of nearby access points, along with their operating hours and services offered.

Who Can Use an Access Point?

UPS Access Points are open to everyone, regardless of whether you’re a UPS account holder.

These locations offer a valuable service to anyone looking for a secure and flexible way to send or receive packages.

Are They Secure?

UPS Access Points prioritize security to ensure the safety of your packages. They are staffed by trained professionals who handle packages with care.

Additionally, the packages are securely stored within the access point until they are picked up by the intended recipient, adding an extra layer of protection.

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What Are the Advantages of Using an Access Point?

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There are several advantages to using UPS Access Points:

a. Flexibility: You can drop off or pick up packages at a time that suits your schedule, often including weekends and evenings.

b. No Home Address Required: Perfect for those without a fixed address or individuals who want to keep their home address private.

c. Reliable Service: UPS Access Points provide a simple, self-reliant approach to managing your packages.

d. Wider Coverage: Access Points are conveniently located in various neighborhoods, increasing accessibility.

e. Parcel Security: Your packages are kept securely at the access point until you pick them up.

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Common FAQs:

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Q1: Are there size and weight restrictions for packages dropped off at UPS Access Points?

A1: Yes, UPS Access Points may have size and weight restrictions, so it’s advisable to check with the specific location or UPS’s guidelines for details.

Q2: Can I redirect a package to an Access Point after it’s already in transit?

A2: It depends on the specific circ*mstances. Contact UPS customer service for assistance in rerouting a package to an Access Point.

Q3: Is there a fee associated with using UPS Access Points?

A3: There may be fees for certain services, such as packing and labeling, but dropping off or picking up packages at Access Points is free.

Q4: What if I miss the pickup window at the Access Point?

A4: The access point will typically hold your package for a certain period. If you miss the pickup window, contact the access point for further instructions.

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (10)

Rob Anderson

I’m a 25 year veteran of USPS. I’m retired now, but as the editor of Mailbox Master, I can’t quite remove myself from the carrier industry just yet. 🙂

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER (2024)

FAQs

What is a UPS Access Point? All You Need to Know - MAILBOX MASTER? ›

Access points are third-party retail locations that provide secure lockers for holding consumers packages until recipients are ready to pick them up. They are self-service lockers for consignees to retrieve packages at their convenience.

What does it mean when my package is at a UPS Access Point? ›

Did Your Package End Up at a UPS Access Point? If we missed you at home, your package may have been redirected to a UPS Access Point for safe holding and ready for you to pick it up at your convenience.

What is the difference between UPS and UPS Access Point? ›

The UPS Store: Multiple, wide-ranging services. UPS Access Point: Drop-off or pickup at local businesses. UPS Drop Boxes: For 24/7 drop-off.

What do I need to collect from UPS Access Point? ›

Provide proof of identity to collect your parcel. Notification sent and your parcel awaits to be collected at a time convenient to you. If necessary to return an item, you may drop a labelled pre-paid UPS Return parcel into any UPS Access Point.

How long will UPS hold a package at Access Point? ›

Can you hold my packages while I'm away? Yes, if you're a UPS My Choice member, The UPS Store and other UPS Access Point locations can hold your package for up to seven calendar days at no additional charge. UPS Customer Centres can hold your package for up to five business days.

Why did my package go to an access point? ›

Mitigate theft: Packages left on porches are prone to theft. Redirecting packages to the secure indoor locations of a UPS Access Point® helps to guarantee a successful pickup. Easy drop off: Busy merchants uses these nearby drop areas to save time rather than arranging for package pickup or visiting a UPS Store.

Can Amazon ship to UPS Access Point? ›

Instead of having a package delivered to your home or business address, you can select a Pickup Location. You can choose to deliver eligible packages to Pickup Locations such as Amazon Lockers, Amazon Counter, or UPS AccessPoints™ Locations.

What are the benefits of UPS Access Point? ›

(4) Happy customers: Access points are super convenient for customers who work during the day. Access points are open during weekend and evening hours, enabling customers to easily collect their packages at their convenience. UPS Access points will hold your package for five business days.

How long does it take for a package to get to an access point? ›

A: UPS Access Point takes approximately 5-7 business days for delivery to the selected location.

What size package can you put in UPS Access Point? ›

PACKAGE CHARACTERISTICS. No Ship to a UPS Access PointTM Location Accessorial package can weigh more than 20 KGS/44 LBS, or have a longest side that exceeds 80 CM/32 IN in length, or total size that exceeds 330 CM/130 IN in length & girth combined. locations for the following number of days.

Does UPS pay you to be an access point? ›

Total salary range for UPS Access Point Representative

The average Access Point Representative base salary at UPS is $59K per year. The average additional pay is $0 per year, which could include cash bonus, stock, commission, profit sharing or tips.

Do UPS collect on a Saturday? ›

Article Details

UPS pickup/parcel collection is available in many areas on Saturdays. However, please confirm with UPS that Saturday pickup/collection is available in your area before collecting your sample. You can find more information on how to schedule a pickup/collection with UPS here.

Do UPS collect from home? ›

You can schedule a one-time collection, set up a recurring collection, or find a convenient drop-off location. Whatever works for you.

What does it mean when a package is at a UPS Access Point? ›

UPS Access Point lockers help to make life easier for customers who can't have their packages left at the door. Now customers that might have missed a package during their home delivery, can utilize our UPS Access Point® lockers to receive deliveries on their schedule.

How to change delivery to UPS Access Point? ›

Options for Changing Your Delivery
  1. Open Your Dashboard. Log in to UPS.com to view your My Choice dashboard.
  2. Select Your Parcel. Click on “Delivery Options.” If you don't see “Delivery Options,” the shipper has restricted this option.
  3. Follow the Prompts.

Can I drop off an UPS package at my local post office? ›

With UPS Mail Innovations Returns, your customers can conveniently return their packages using their mailbox, postal carrier, local post office or any postal drop box nationwide.

How long does UPS out for delivery take? ›

Generally, when a package attains the “Out for Delivery” status, it's on its final leg of the journey, slated for delivery on that very day.

How long does it take for a package to deliver after it has arrived at the hub near me? ›

After the “arrived at hub” stage, your parcel will be given to a delivery driver, and then it is finally out for delivery. This indicates it is on a truck coming to you, and usually, you'll be getting it that day.

How accurate is UPS tracking? ›

UPS estimated delivery times are generally very accurate, with a success rate of over 98%. However, there are occasionally unforeseen circ*mstances that can cause delays, such as severe weather or unexpected customs issues.

Why does UPS take so long? ›

There could be several reasons why your UPS package is taking longer than expected to arrive. Some common reasons include weather delays, high package volume during peak seasons, incorrect or incomplete address information, customs clearance delays for international shipments, and unexpected transportation issues.

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